Item Condition Standards
New
Items that are newly produced and in perfect condition.
As New
Pre-Loved Items that show no sign of use and might still have original labels on.
Very Good
Pre-Loved Items that show very light signs of use such as micro scratches or marks.
GOOD
Items that show signs of use such as scuffs, slight discoloration or lights marks of decay.
FAIR
Items that show noticeable signs of use such as notable marks, discoloration or signs of decay.
*No return or refund accepted on these items.
Shipping & Returns
FAST SHIPPING
We ship from Monday to Friday.
All orders are shipped next day when placed before 6pm CET.
Our standard estimated shipping times are:
- EU & NORTH AMERICA : 2-4 working days.
- REST OF THE WORLD : 3-7 working days.
FREE DELIVERY
We offer free delivery for:
- EU COUNTRIES : Orders above 100€
- NON EU COUNTRIES: Orders above 350€
RETURNS & REFUNDS
Customer Satisfaction is a corner stone of our business.
We operate a no question asked exchange or full refund policy. The items need to be returned in their original condition and packaging.
We do not offer free returns. The Buyer is responsible to send the items back.
Return window: 28 calendar days from delivery.
BUYERS OUTSIDE THE EU
Please note that at this point of time we are not able to include custom clearance fees in our check out process. Please make sure to check your national custom regulations and requirements before you order.